1. Introduction
Uplinx d.o.o. (“Uplinx,” “Company,” “we,” “us,” or “our”) is a company established under the laws of Bosnia and Herzegovina with its headquarters in Mostar, Dr. Ante Starčevića b.b., and branches in Sarajevo, Džemala Bijedića St. 39, and Gothenburg (Sweden), Kungsportsavenyen 21.
At Uplinx, safeguarding your personal data is a top priority. We are committed to protecting your privacy, so please take the time to review this policy carefully.
This privacy policy explains how and why we may collect, store, use, and/or share (“process”) your information when you use our services, including:
- Visiting our website at https://www.uplinx.se or any website linked to this notice.
- Engaging with us in other ways, such as sales, marketing, or events.
1.1 Relevant Legislation
- Bosnia and Herzegovina: Law on Personal Data Protection (“Official Gazette of BiH” No. 49/06 and 76/11).
- General Data Protection Regulation (GDPR) Implementation Act.
1.2 Questions or Concerns?
This notice will help you understand your rights and options regarding your personal data. If you disagree with our practices or policies, we kindly ask you not to use our services.
For any questions or concerns, please contact us at info@uplinx.se.
2. How We Collect and Use Personal Data
2.1 What Personal Information Do We Collect?
2.1.1 Personal Data Provided by You
We collect the personal information you voluntarily provide when you:
- Request information about our services.
- Participate in activities on our website.
- Contact us directly.
This includes:
- Contact Information: Names, email addresses, and details submitted via forms for inquiries, service offerings, or newsletter subscriptions.
- Job Applications: Information provided in your CV, including name, address, age, gender, email, qualifications, employment history, and any other details you choose to share, such as social media profiles, hobbies, and preferences.
2.1.2 Sensitive Personal Information
We do not process sensitive personal data such as religion, race, health, sexual orientation, or political affiliations.
2.1.3 Automatically Collected Information
We collect non-identifiable technical data when you visit our website, such as:
- IP address.
- Device and browser details.
- Usage patterns and preferences.
This data helps us ensure security, optimize our services, and perform analytics. Details about cookies and similar technologies are outlined in our Cookie Policy.
3. How We Process Your Information
We process your information to:
- Improve and administer our services.
- Communicate with you.
- Ensure security and prevent fraud.
- Comply with legal obligations.
- Conduct analytics and reporting.
Specific purposes include:
- Secure website authentication.
- Sending marketing communications and newsletters.
- Delivering personalized advertising.
- Evaluating marketing campaigns.
4. Legal Basis for Processing
We process your personal data only when we have a valid legal basis, such as:
- Consent: For specific purposes you agree to (e.g., receiving marketing communications). Consent can be withdrawn anytime.
- Legitimate Interests: To promote our business, such as delivering targeted ads or improving our services.
- Compliance with Legal Obligations: When required by law.
- Vital Interests: To protect essential rights or safety.
5. Sharing Personal Information
We may share data in specific scenarios, such as:
- Business Transfers: During mergers, acquisitions, or sales of assets.
6. Information from Third Parties
We do not receive personal data from third-party sources.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and store information. Details can be found in our Cookie Policy.
8. Cross-Border Data Transfers
Your information may be transferred and stored in countries other than your own. We ensure compliance with applicable laws to protect your data during such transfers.
9. Data Security
We employ robust technical and organizational measures to safeguard your data. However, no system is entirely immune to breaches, so we cannot guarantee absolute security against unauthorized access.
10. Data Retention
We retain personal data only as long as necessary for its intended purposes or as required by law.
- Applicant Data: Retained permanently due to our ongoing need for new talent.
11. Your Rights
Depending on your location, you may have the following rights under applicable privacy laws:
- Right to Withdraw Consent: At any time.
- Right to Deletion: Request deletion of your data, subject to legal exceptions.
- Right to Access: Obtain confirmation and access to your processed data.
- Right to Correction: Request updates or amendments to your data.
- Right to Restrict Processing: Limit the use of your data under certain conditions.
- Right to Data Portability: Receive your data in a machine-readable format.
- Right to Object: Stop or prevent data processing.
- Right to Manage Cookies: Adjust cookie preferences in your browser.
- Right to Opt-Out of Marketing: Unsubscribe from promotional communications at any time.
To exercise these rights, email info@uplinx.se.
12. Updates to This Privacy Policy
We may update this policy periodically without explicit notification. We recommend checking this page for updates. The latest version is effective as of 21 November 2022.